Your logo & visual identity lends credibility to your business and creates trust! We're thrilled that you're considering a custom branding package, and we're ready to help you! It's time to collaborate on an awesome visual identity for your brand -- our branding package includes the following:
-- LOGO/COLLATERAL ITEM QUESTIONNAIRE
-- CUSTOM LOGO DESIGN - two revision rounds included once initial proofing provided
-- 2 SUBLOGO/WATERMARK DESIGNS
-- 1 PATTERN or DIGITAL PAPER
-- 5 BRANDED COLLATERAL ITEMS - two revision rounds included for each item; un-used rounds are non-transferable to other items
-- BRAND BOARD
Finalized files are provided in uneditable formats - we don’t provide layered files. You’ll receive .jpg, transparent .png, .pdf, and .ai/.eps.
Once your custom logo design is finalized and color palette is decided on, we’ll work on the collateral items to cohesively brand your business. The basic/standard package comes with five (5) collateral items. Please note that we cannot substitute additional items for your sublogo marks or pattern.
Collateral items you can choose from are:
business card design, thank you card design, letterhead, magnet, postcard, t-shirt design, social media buttons, stickers, referral cards, blog signature, e-mail signature, Mailchimp header, website header, blog header, Facebook cover, Twitter header, Etsy banner, reserved Etsy listing graphic, YouTube banner
Some branded collateral materials may be an additional charge -- this applies to rack cards, multi-page brochures, & other design-intensive items. If you have a question about whether the item you need fits within the collateral items defined above, please ask! Label design + product packaging are not included as options for collateral materials and require a totally separate quote due to the nature of the design.
Additional changes after the logo and other designs have been finalized and sent will incur additional charges.
We begin our process *immediately* by providing our questionnaire for you to get started on. Once we receive your completed questionnaire, the timeframe looks like this:
- concept development in writing (1-2 business days)
- design of concepts + proofing (3-4 business days)
- we'll enter into feedback, fine-tuning, and revision rounds
- once we have a final primary logo, we'll begin work on sublogos
- once core assets are complete, we'll begin collateral materials (1-2 days for proofing)
Please note that this is only an estimate & time frame may change based on our current workload, and we will keep you informed the entire time.
Our office is located in Orange County, California! We'd love to set up an appointment with you to help with your custom brand + website. Please give us a call - 714-248-9302.
Check out our portfolio: autumnlanepaperie.com/portfolio
It is assumed that you have read our policies when you purchase this branding package. Purchase of the package indicates your agreement with our policies.
Our legal statement:
Please don’t use my wording in your product information. All information, including processes and wording, as well as the subsequent branding questionnaire and informational packet are intellectual property of Autumn Lane Paperie, Inc. and are major components of our branding process. The questionnaire & product information may not be copied, duplicated, nor portions of it used without the express written permission of Autumn Lane Paperie, Inc. We have exclusive rights to this property and the methods in which we use it; failure to recognize these rights and comply with request for use of portions of this questionnaire will result in prosecution to the fullest extent of the law.
1-2 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
We don't provide editable files for legal + professional reasons - we're always happy to help you with your future needs. We're also unable to provide font files to our clients, but we will happily provide you the information you need to license the fonts yourself after finalizing your logo with us!
We go to great lengths to ensure that you're happy with your logo + designs, but we're unable to offer excessive revisions free of charge. If we determine that your requests are outside the scope of the item purchased, we'll provide you with a link for additional payment or find another option that we think will be suitable for both of us.
We understand that life happens -- we humbly request that you communicate with us if you anticipate delays in responding to us regarding your order. We're happy to place the order on hold, if need be.
Orders that have gone 60 days with no communication will be marked as shipped + complete, and may require a fee to reopen.
All designs provided to clients are based on pre-made logo purchases or client questionnaires. It is the client's responsibility to ensure your business name is cleared & that the logo & branding (if applicable) does not bear similarity to the branding of similarly named businesses or related industries.
Pre-made logos are re-sold in our shop, and may not be trademarked or considered one-of-a-kind or unique.
Custom logo & branding orders are based solely on information that a client provides to us, and designs are created from scratch based on that information. No designs provided as reference will be duplicated. Please refer to our website for complete disclaimer & client responsibility statement.
We recommend downloading your finalized files immediately, and backing them up on your own cloud storage or external storage. Although we can & will maintain your files to the best of our ability, in the event of a catastrophic failure with our storage provider, it's always best to recommend that clients have their own copies backed up as well.
If you've lost the link, or need to replace your files, please send us a message!
While we make every attempt to keep our clients satisfied, coupons and discounts may not be applied retroactively to your order with us, or after our sale has ended. Thank you coupons are intended for use on subsequent items, and sale prices are good ONLY whenever the sale is active. Some items may be excluded from sales + coupon usage at our discretion.
Yes, of course! Each printer may have different requirements, so we will need to know where you plan to have your cards printed so that we can provide the final card files as the printer specifies. It is your responsibility to let us know that you plan to have your cards foil printed and to obtain the specifications!
If you choose not to invest in gold foil or metallic texture cards, the gold or other metallic texture in your card will print as an image with no texture or actual shine. While most major professional labs do a good job with the print, we cannot be held responsible for the print job.
We typically recommend Moo, and VistaPrint.
No! We don't ship any physical items to you. We provide *all* files via a download link.
Please note that you will still receive a "shipping" notification from Etsy once your order is complete, but don't worry -- you will not receive anything in the mail from us.
We use a project management system called Freedcamp, which can be used from a browser, app, or by sending an e-mail associated with your project. The project management system is free to use, so you will not incur additional cost by participating. It is a requirement to use Freedcamp for custom work, as it ensures that no details are missed and that all designers + developers participating in your project have the same information in front of them at all times.
Definitely! Our office is located in Orange County, California. We'd love to set up an appointment with you so that we can collaborate one-on-one with you for your custom brand + website project. Please give us a call, and we can work out a date + time! 714-248-9302
May 7, 2019
Lily created us the absolute perfect logo! She took the time to listen to us and work with us to create an amazing brand package! We had something very specific in mind and had reached out to numerous vendors previously hoping to have it made. No one was able to. Lily not only made it happen BUT NAILED IT!!! It's everything we wanted and she is so kind!!! I highly recommend this company and will use them again in the future!! Thank you so much for everything!! :)
Feb 25, 2019
I am just starting my business and wasn't really sure what I wanted in a brand. Lily, Beck, and the entire ALP Team were absolutely incredible from start to finish. They were patient, incredibly creative, and an absolute pleasure to work with. They answered all my questions and made suggestions when I was clueless. I am confident about my brand and can't wait to get it out into the world, thanks to the ALP Team.
Dec 13, 2018
If you are on the fence about creating new branding for your company... these creatives are great! Lily has helped me so much with my business. she was attentive and responsive and honestly I have no idea how she managed to make my nonsense into the perfect logo. thank you for being so great to work with! My new branding is whimsical and colorful and exactly what I wanted!
Nov 2, 2018
I absolutely love my new logo! It was a pleasure to work with Lily as she understood what I was looking for immediately. If I'll need some more items in future, I'll choose Autumn Lane Paperie again.