Read the following information about this listing!
This listing includes one custom logo design, provided in a variety of file formats for use in print and web applications.
- consult + concept development
- initial logo proofing (at least 4 options) and two rounds of revisions
- final file set
Finalized files are provided in uneditable formats - we don’t provide layered files. You’ll receive .jpg, transparent .png, .pdf, and .ai/.eps file types.
**HOW IT WORKS**
If you’re ready for us to design your logo, purchase this listing! You should expect our questionnaire via e-mail within 24-48 hours! We'll cover information about your business, what you intend to use the logo for, your font preferences, and any graphic preferences you have to reflect your brand. It is IMPERATIVE that you take the necessary time to answer our questionnaire about your logo, and to form a vision and clearly communicate this vision! Once we have your logo questionnaire back, and we clear up any questions we may have, we'll begin the concept development phase -- we'll go over our ideas with you, and ensure we have your approval on these ideas. Then, the design phase starts!! We'll take these concepts we've developed and turn them into beautiful logo proofing.
You may receive a few different versions of this same logo so that you can see how it will work with a few different font samples, or colors, if applicable. If you have questions about modifications, like “Can you make _____ a different color?” please don’t hesitate to ask those questions. We’ll work together through the proofing process to make sure your logo is perfect for you. Once completed, you’ll receive all file types mentioned above in the ABOUT section.
Additional changes after the finalized logos have been sent will incur additional charges.
We begin our process *immediately* by providing our questionnaire for you to get started on. Once we receive your completed questionnaire, the timeframe looks like this:
- concept development in writing (1-2 business days)
- design of concepts + proofing (3-4 business days)
- we'll enter into feedback, fine-tuning, and revision rounds
Our office is located in Orange County, California! We'd love to set up an appointment with you to help with your custom brand + website. Please give us a call - 714-248-9302.
All questions should be directed to us in an Etsy convo. Don’t hesitate to get in touch!
All information, including processes and wording, as well as the subsequent branding questionnaire is intellectual property of Autumn Lane Paperie and is a major component of our branding process. The questionnaire & product information may not be copied, duplicated, nor portions of it used without the express written permission of Autumn Lane Paperie owner. We have exclusive rights to this property and the methods in which we use it; failure to recognize these rights and comply with request for use of portions of this questionnaire will result in prosecution to the fullest extent of the law.
3-5 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
We don't provide editable files for legal + professional reasons - we're always happy to help you with your future needs. We're also unable to provide font files to our clients, but we will happily provide you the information you need to license the fonts yourself after finalizing your logo with us!
We go to great lengths to ensure that you're happy with your logo + designs, but we're unable to offer excessive revisions free of charge. If we determine that your requests are outside the scope of the item purchased, we'll provide you with a link for additional payment or find another option that we think will be suitable for both of us.
We understand that life happens -- we humbly request that you communicate with us if you anticipate delays in responding to us regarding your order. We're happy to place the order on hold, if need be.
Orders that have gone 60 days with no communication will be marked as shipped + complete, and may require a fee to reopen.
All designs provided to clients are based on pre-made logo purchases or client questionnaires. It is the client's responsibility to ensure your business name is cleared & that the logo & branding (if applicable) does not bear similarity to the branding of similarly named businesses or related industries.
Pre-made logos are re-sold in our shop, and may not be trademarked or considered one-of-a-kind or unique.
Custom logo & branding orders are based solely on information that a client provides to us, and designs are created from scratch based on that information. No designs provided as reference will be duplicated. Please refer to our website for complete disclaimer & client responsibility statement.
We recommend downloading your finalized files immediately, and backing them up on your own cloud storage or external storage. Although we can & will maintain your files to the best of our ability, in the event of a catastrophic failure with our storage provider, it's always best to recommend that clients have their own copies backed up as well.
If you've lost the link, or need to replace your files, please send us a message!
While we make every attempt to keep our clients satisfied, coupons and discounts may not be applied retroactively to your order with us, or after our sale has ended. Thank you coupons are intended for use on subsequent items, and sale prices are good ONLY whenever the sale is active. Some items may be excluded from sales + coupon usage at our discretion.
Yes, of course! Each printer may have different requirements, so we will need to know where you plan to have your cards printed so that we can provide the final card files as the printer specifies. It is your responsibility to let us know that you plan to have your cards foil printed and to obtain the specifications!
If you choose not to invest in gold foil or metallic texture cards, the gold or other metallic texture in your card will print as an image with no texture or actual shine. While most major professional labs do a good job with the print, we cannot be held responsible for the print job.
We typically recommend Moo, and VistaPrint.
No! We don't ship any physical items to you. We provide *all* files via a download link.
Please note that you will still receive a "shipping" notification from Etsy once your order is complete, but don't worry -- you will not receive anything in the mail from us.
We use a project management system called Freedcamp, which can be used from a browser, app, or by sending an e-mail associated with your project. The project management system is free to use, so you will not incur additional cost by participating. It is a requirement to use Freedcamp for custom work, as it ensures that no details are missed and that all designers + developers participating in your project have the same information in front of them at all times.
Definitely! Our office is located in Orange County, California. We'd love to set up an appointment with you so that we can collaborate one-on-one with you for your custom brand + website project. Please give us a call, and we can work out a date + time! 714-248-9302
Aug 17, 2019
good work :) very good service:)
Jul 30, 2019
Jun 17, 2019
The best logo experience I've ever had. The staff are amazing and so attentive. The design questionnaire is so thorough and it really streamlines the process. I absolutely adored working with Lily and the team. I LOVE my new logo and I am so thrilled to have connected with them. Their colour palate and font selections are endless. If there was anything higher than a 5 star I would give them that. xoxo
Jun 10, 2019
Apr 4, 2019
Beck & Lily did an awesome job while going through the process of creating my logo... they were very prompt and on-time, responding quickly and answered every question that I had. They went above and beyond while working with me and they completed everything else quicker than expected. Thank you so much for rocking my style in my logo!!!